Returns Center

How it Works

Select the items to return

Get a refund confirmation

Send it off when you can

Common Returns Questions

Is it easy to return items?

Yes! Once your return is submitted, you’ll receive a shipping label to download from the confirmation page.


How soon will I get my refund, and what does the refund include?

Refunds are issued three days after your return is received and processed at our warehouse and include the price paid for the items and applicable tax. The cost of the pre-paid label is deducted from the refund amount. The initial shipping cost is not included in your refund. 


Can I create an exchange for items bought on sale?

Sale items may only be returned for a refund at this time. To initiate an exchange on a sale or discounted item, please reach out to us at US@Spartan.com


When can I expect my exchange?

As soon as your exchange is received, you can expect it in 5-7 business days.   

How long do I have to return an item?

Returns can be initiated within 45 days of purchase.


What is a Returnly Instant Refund?

Eligible returns will automatically receive a gift card in the amount of your refund so that you can start shopping again right away. If you prefer a refund to your original payment method, simply ignore this Instant Refund and your card will be credited within 3 days of our warehouse receiving your return. 


What items are non-returnable?

-Item marked final sale. 

-Gift Cards

-Ramrollers returns can be initiated by reaching out to Shop@Spartan.com

-Power Systems products need to be returned through Power Systems. Click HERE


What if I have additional questions?

Reach out to us at shop@Spartan.com, and one of our agents will follow up as soon as possible!

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